C.V.
Professional Profile
● Strategic Technology Leader: Seasoned in personnel management, project oversight, and organizational dynamics. Known for orchestrating high-performing teams to achieve strategic IT objectives aligned with broader organizational goals.
● Adaptable and Organized Trailblazer: Proven track record of navigating and thriving in highly secure and regulated environments. Known for driving business transformation strategies while adeptly managing complex projects. Skilled at forging robust relationships with diverse stakeholders, including business units, vendors, and customers.
● Innovative Problem Solver: Blend of creative ideation and analytical prowess, enabling effective problem-solving in fast-paced, budget-constrained environments. Proficient in managing projects from planning through execution within tight deadlines, ensuring optimal outcomes.
● Forward-thinking Technology Leader: Renowned for introducing cutting-edge tools and methodologies that elevate productivity, reduce costs, and fortify information security. Balances proven solutions with an eye on future-focused innovation to meet evolving business demands.
● Effective Communicator: Exceptional interpersonal skills facilitating seamless interactions with stakeholders at all levels—elected officials, management, end users, and the public. Proficient in translating technical jargon into easily understandable language, fostering effective collaboration and understanding.
Professional Experience
Chief Information Officer (CIO), Williamson County, Georgetown, TX, 2020 - present
Led the Technology Services Department through pivotal advancements, modernizing infrastructure and systems to support 24/7/365 mission-critical operations. Advised key stakeholders on technology issues, providing informed recommendations to enhance operational efficiency and service delivery.
Directed a high-performing team, providing managerial oversight to departmental managers and staff in Technology Services, fostering a culture of innovation and excellence.
Managed an annual departmental budget exceeding $25M and effectively directed $20M in capital projects, optimizing resource allocation and ensuring fiscal responsibility. Orchestrated capital and operational IT projects across all County departments, achieving on-time and within-budget project completions.
Played an integral role in County-wide strategic planning initiatives, offering expert guidance and technological insights to County Commissioners, elected officials, and department heads. Spearheaded strategic initiatives driving technology and business transformation, aligning IT goals with the County's vision and objectives.
Fostered collaborative relationships across departments, enhancing cross-functional cooperation and ensuring seamless integration of technology solutions to meet diverse county needs. Implemented innovative technologies or methodologies resulting in improved service delivery, cost savings, or increased operational efficiency.
Implemented robust cybersecurity measures and compliance protocols, safeguarding sensitive county data and ensuring adherence to relevant regulations.
IT Operations Director, Williamson County, Georgetown, TX, 2015 - 2020
● Manage Operations Division: Service Desk, Telecom, Network, Server, Security, Endpoint Mgmt., as well as Public Safety Technology
● Set standards and manage operations within the IT Department, as well as with County departments and other agencies
● Supervise managers and staff in Technology Services
● Manage procurement of software, hardware and services worth over $8M annually in the department and set standards and approval of all technology expenditures Countywide.
● Manage capital and O&M IT projects in all County departments
● Develop standards, policies and security for highly regulated data
● Represent the County on various boards and committees
Public Safety Technology Director, Williamson County, Georgetown, TX, 2012 - 2015
● Manage Public Safety, GIS, & 9-1-1 Addressing Divisions of Technology Services
● Set strategic direction for the County's Public Safety Technology Program, a multi-million dollar, multi-year collection of projects to enhance the use of technology by public safety (law enforcement, fire, EMS)
● Manage the public safety software and hardware systems for use 27x7x365 operations
● Supervise staff in Technology Services
● Set standards and coordinate data sharing among users and partner agencies
● Manage various IT projects in various County departments
● Represent the County on various boards and committees
GIS & 9-1-1 Addressing Director, Williamson County, Georgetown, TX, 2005 - 2011
● Manage all aspects of GIS & 9-1-1 Addressing Division of Technology Services
● Manage the County's enterprise-wide Geographic Information System (GIS) and Addressing systems
● Supervise GIS and Addressing staff in Technology Services
● Set the strategic direction for GIS, 9-1-1 Addressing and related IT systems in the County
● Set standards and coordinate data sharing among users and partner agencies
● Maintain the interfaces to the County's GIS - websites, maps, client software
● Manage various GIS and IT projects in various County departments
● Represent the County on various boards and committees
GIS Coordinator, City of Monterey, Monterey, CA, 2003 to 2006
● Manage GIS & related IT projects for every City department
● Design, create, and maintain relational geodatabase
● Train in-house staff in GIS and GPS software and hardware
● Supervise staff in Information Services and editors of GIS data
● Coordinate regional data-sharing initiatives among agencies including development of a regional area GIS project
● Link disparate systems and databases with GIS and RDBMS technologies for map or text based visualizations
● Create internal and external City “GIS Portal” web sites
GIS Group Manager, Senate Engineering Company, Pittsburgh, PA, 2002 to 2003
● Responsible for GIS project management for over thirty public and private clients
● Work directly with municipalities on creating and updating data
● Train municipal clients and in-house staff in ArcGIS
● Supervise GIS staff and others assigned to projects
● Represent Company at trade shows and regional associations
● Enhance office network to current standards
Prior Experience:
GIS Analyst, Senate Engineering Company, Pittsburgh, PA, 2001 to 2002
GIS/Technical Intern, State of PA, Pittsburgh, PA 2000-2001
Owner, Falderal Web Design, Pittsburgh, PA, 1997-1999
Web Designer, Grand Rapids, MI, 1996-1997
Professional Affiliations and Memberships
Capital Area Emergency Communications District - Strategic Advisory Committee, Austin, TX 2014 - present
● One of 3 representatives from Williamson County; appointed by the Commissioner's Court
Texas Association of Government IT Managers, Austin, TX, 2005 - present
● Industry Advisory Committee Chair, 2018 - 2019
Williamson County GIS Council, Williamson County, TX, 2005 - 2014
● Steering Committee, 2005 - 2011
● Vice-Chair, 2007 - 2008
● Chair, 2008 - 2009
Capital Area GIS Planning Council, Austin, TX, 2005 - 2014
● Chairman, 2008 - 2009
FEMA Public Works Working Group, 2008 - 2013
● GIS Representative on national committee to set standards for Emergency Operations response, equipment, staffing, and more
Society for Information Management (SIM), 2012 - 2017
● Member of the Austin Chapter
Certifications and Certificates
Certified Information Security Manager, ISACA, 2019
Certified Government Chief Information Officer, University of North Carolina, 2013
Certified Geographic Information Systems Professional (GISP), GIS Certification Institute, 2007
FEMA ICS Courses 100, 200, 300, 400, 700, 800
Education
Masters Certificate in IS/IT Project Management, Villanova University, Villanova, PA, 2012.
Master of Public Administration, St. Francis eUniversity, Carmel, CA, 2004.
* Graduated Summa Cum Laude
Post-Graduate Certificate in Geographic Information Systems, University of Pittsburgh, Pittsburgh, PA, 2001.
B.A. in Environmental Studies, University of Pittsburgh, Pittsburgh, PA, 2001.
IT Project Management Courses, ESi International, Online, 2007-2009.